Yoki Erdtman's Résumé

Summary

Confident and outgoing natural leader, with the ability to organize, and motivate people in their work and development. Creative, efficient, and goal oriented. Highly analytical and disciplined troubleshooter, with excellent Web development know-how.

Accomplishments

MCI Sweden AB

Developed an international IP VPN service delivery center from the ground up, to in just 3 years generating annual revenues of $35M
Increased the productivity of the IP VPN service deliveries with 300% in one year
Convinced a customer valued over $3M annually to stick with MCI
Project managed an MPLS migration worth $29M over the next 42 months

Yoki Productions Ltd.

Managed a Web site redesign project for Craftopia.com
Improved Craftopia.com's download time by 53%, increased their unique visitors by 39,4% and upped the number of daily page views by 32,5%.

Chessex East

Developed order handling and invoicing software which increased the productivity by 800%
Managed accounts in 21 countries, over 4 continents
Represented the company at international trade fairs and consumer shows

Expertise

Natural leader
Outgoing and social
Creating new solutions
Web design and optimization

Fluent in English
Multicultural understanding
Usability consultant
IP networking

Programming: PHP, ASP, SQL, CSS, JavaScript, dHTML, XHTML

Professional Management Experience

Manager International IP VPN Implementation

MCI Sweden AB (2002-2004)

Hired to develop and manage an international service delivery center for the EMEA launch of a new IP VPN solution. Actively participated in IP VPN Steering Committee, and reported to Sr. VP EMEA Service Delivery. Operationally responsible for 16 Implementation Engineers and 2 Supervisors. In only three years the center generated annual revenues of $35,000,000. Increased the productivity by 300% in one year by implementing new procedures and routines.

Head of International Sales

Chessex East (1996-1998)

Managed accounts in 21 countries, over 4 continents for the world's, then, largest distributor of games and hobby products. Grew the customer base and developed a large network of business contacts. Developed order handling and invoicing software, along with pre-order procedures which increased the productivity by 800%. Represented the company at international trade and consumer shows. Created export and import procedures for the company. Represented 25% of company sales, with 1/8 the resources of national sales.

Store Manager

Pun's A Wonderland of Toys (1994-1996)

Shared the operative responsibility of 2 stores and 4 employees. Responsible for marketing, planning and execution of in-store events, leading to increased community goodwill and publicity. Personally responsible for games purchasing, and tracking of general stock levels. Represented the company at industry trade shows.

Professional Technical Experience

Business Analyst Strategic Automation Programs

Verizon Business (Currently Held, since 2005)

Business Analyst for strategic automation programs, procedures and software, for the Operations & Technology department. Manage long term strategic automation projects, analyze and develop business requirements. Manage the testing of all automation developments being implemented.

Business Analyst Product Implementation Programs

Verizon Business (2004-2005)

Project managed an MPLS migration worth $29,000,000 over 42 months, and was recruited by Business Improvement Programs. Worked as a Business Analyst, analyzing new products and service initiatives from Marketing. Personally responsible for the development and implementation of delivery processes, and the training of regional resources.

Web Developer and Consultant

Yoki Productions Ltd. (1998-2002)

Operated my own Web consulting business, doing Web design, development, graphic, and multimedia production. I specialized in Web standards and usability optimization. Developed Web applications and sites for among others Home Shopping Network, Devon Direct Euro RSCG (NEXTEL, Verisign), MarthaStewart.com, CDNOW, Atlantic Records, and N2K's Music Boulevard.

Education

Leadership

Leading yourself and others; INDEA Management Training
Time Management and Delegation Skills; MCI Sweden AB
Managing Conflict; MCI Sweden AB

Cisco

Building Scalable Cisco Internetworks
Interconnecting Cisco Networking Devices
Introduction to Cisco Networking Technologies

References

References are available upon request.

LinkedIn Recommendations

Please see my LinkedIn profile for a list of my recommendations. LinkedIn is the world's premier business networking service, and you must have an account to access their service.